Frequently Asked Questions

I have questions about my order

Whether you’re looking for specific strains of flower, delicious edibles or various concentrates we can help. If we don’t have anything that you are familiar with or not too sure what will help then let us know and we will make sure you get the best product for your needs, symptoms and tastes.

If you have any questions at all you can message us any time and we will get back to you as soon as possible.
We are happy to help you with any questions you may have about your order.

Contact us at or at TEL: 1-778-668-4809

How secure is my purchase and information?

In order to keep the customers information private and secure, we do not store any personal information.

We also don’t share any of your information with any 3rd party. All purchases are tracked through the mail.

Is it safe ordering with Lifted Bud?

There are about 10 mail order marijuana sites in Vancouver. We know of no-one who has ever been charged with receiving cannabis in the mail. Our packages are discrete and smell proof drastically reducing the associated risk.

Canada Post Packaging and Shipping Policies for Marijuana Delivery Services

Canada Post Marijuana Mailing and Shipping Policy

To: Health Canada, Office of Cannabis Medical Access
From: Canada Post Corporation, Product Management
Subject: Canada Post policies for delivery of medicinal marijuana


The entire process is to be kept anonymous. Canada Post is not to be aware of the content of the package and there is to be no indication or markings on the outside of the package as to its contents.


Sender must package the contents in such a way as to minimize scent and damage during postal handling.
Sender must purchase a barcoded product with signature – this includes $100 insurance coverage against loss/damage.

The Canadian Association of Police Chiefs says the Canada Post Corporation Act prevents them from obtaining warrants to seize mail, except in rare cases where there’s a national security risk.

What happens if my order gets lost in the mail?

All packages are tracked so if it gets lost in the mail we will re-send your order.

Is the package I receive discreet?

Yes, your package is unmarked and vacuumed sealed. You cannot tell visually or by smell what it is.

Who do you ship to?

We only ship to adults over the age of 19 years old within Canada. Under no circumstance will Lifted Bud or any other medical dispensary service sell to anyone under the age of the law. No exceptions.